Refund & Exchange Policy
At IIFA Threads, we are committed to quality and customer satisfaction. Please read our policy carefully before making a purchase.
🔁 No Refunds
All sales are final. Refunds are not available under any circumstances.
🔄 Exchange Policy – Only for Damaged Products
We allow exchanges only if the product received is damaged.
To be eligible for an exchange:
- A clear unboxing video must be recorded at the time of delivery while delivery partner is handing you over product.
- The video must start before opening the package and clearly show the damage.
- Videos made after opening or without proof of delivery will not be accepted.
- Exchange requests must be raised within 3 days of receiving the product.
Note: Exchanges are subject to verification and approval.
🚚 Delivery Charges
- A flat delivery fee of ₹100 applies to all orders.
- Delivery charges are non-refundable.
For assistance, contact us at:
